Enhanced Customer Care Solutions Inc. is a privately held onshore outsource call center based in Melville, NY USA.
We specialize in the handling of inbound and outbound customer service and sales related calls. We accomplish this by employing quality staff and by utilizing the best technology available related to training, telephony and operations.
Our company name reflects our dedication to helping clients acquire, retain and maximize the benefits of maintaining excellent customer relationships.
Our management team has over 80 years of combined experience in contact center management. Our clients come from a wide array of industries including:
- International Airlines
- Financial Institutions
- Retail chains
- service industry providers
Additionally, we provide dedicated customer support to clients at various stages of their corporate growth. Whether your company is a start-up or a largely traded international or domestic company, our common goal is to always enhance the quality of services between you and your customer. This will empower you to focus exclusively on the growth of your business.
Our advanced technology and dedicated team of professionals makes us a reliable choice for your Call Center Needs.